PRIVACY POLICY

Privacy Policy

Effective Date: December 21, 2025

DECKTODECK LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, protect, and disclose information obtained through our website (the “Site”). This policy applies solely to information collected through this website and not through any other means.

SMS Communications & Consent

By providing your phone number to DECKTODECK LLC through our website, onboarding forms, contracts, established business relationships, or verbal communication, you consent to receive SMS text messages related to transportation and logistics services. These messages may include dispatch instructions, load confirmations, pickup and delivery updates, appointment scheduling, route changes, documentation requests, payment notifications, and other operational communications.

SMS communications are primarily conversational and transactional in nature and are not used for unsolicited marketing.

Message frequency may vary depending on active shipments and business needs. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to any message. You may reply HELP for additional assistance.

We do not sell, rent, or share phone numbers or SMS consent with third parties or affiliates for marketing or lead generation purposes. SMS consent is used solely for communication related to our transportation and logistics services.

By providing a telephone number and submitting the form, you are consenting to be contacted by SMS text message and agreeing to our privacy policy. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out of further messaging. Reply HELP for more information

Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

  • Name

  • Email address

  • Phone number

  • Business information

  • Any other information you submit through contact forms or direct communication

We only collect information that you knowingly and voluntarily provide.

How We Use Your Information

The information we collect may be used to:

  • Respond to inquiries or requests

  • Provide services or information you request

  • Communicate updates, service changes, or promotional information (unless you opt out)

  • Improve website functionality and user experience

  • Comply with legal or regulatory requirements

We do not sell, rent, or trade your personal information.

Information Sharing

We are the sole owners of the information collected on this Site. We may share information only when necessary to:

  • Fulfill a request or service

  • Comply with legal obligations

  • Protect our rights or property

We do not share your personal information with third parties for marketing purposes.

Your Rights & Choices

You have the right to:

  • Request access to your personal data

  • Correct or update your information

  • Request deletion of your information

  • Opt out of future communications

You may exercise these rights by contacting us using the information listed below.

Data Security

We take reasonable and appropriate security measures to protect your information both online and offline.

  • Sensitive data submitted online is encrypted and transmitted securely

  • Access to personal information is limited to authorized personnel only

  • Our systems are maintained in secure environments

While no system is 100% secure, we strive to use commercially acceptable means to protect your data.

Cookies & Tracking Technologies

Our website may use cookies or similar technologies to enhance user experience, analyze site traffic, and improve functionality.

Cookies help us:

  • Recognize repeat visitors

  • Understand site usage patterns

  • Improve content and navigation

Cookies are not linked to personally identifiable information. You can disable cookies through your browser settings.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites. We encourage users to review the privacy policies of any site they visit.

Advertising & Analytics

We may use third-party services such as Google Analytics or advertising platforms to understand user behavior and improve marketing efforts. These services may use cookies or similar technologies in accordance with their own privacy policies.

Users can manage or opt out of targeted advertising through browser settings or third-party tools provided by those services.

Do Not Track Signals

Some browsers offer a “Do Not Track” feature. Our website honors Do Not Track signals where applicable and does not engage in behavioral tracking when such settings are enabled.

Children’s Privacy (COPPA)

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Information

If you have questions or concerns regarding this Privacy Policy or your data, please contact us:

DECKTODECK LLC
Michigan, United States
📧 Email: carrier@decktodeck.com
📞 Phone: +1 (947) 813 - 3288